I was belittled, humiliated and shamed by a male employee because I went behind a partition to retrieve an item on display that so could not find in the store. I wanted to inform others about this so they don't experience what I did. This was the location in Texas City (Tanger Outlets-Houston Tx). There were many other issues within the year I worked there but these were the main ones. I take it as she did not want the boss to know about the stuff being held in the lockers. I then sent my boss another message asking why my locker was cleaned out and was informed that the big boss was visiting soon. So, I proceeded to leave the store to go home. I came in that day to make a big purchase (all the stuff in my locker)(also a loss for the company) and everything was gone. My boss at the time would let us put stuff in our lockers to hold until we could pay for the items we wanted to buy. My last shift I walked in straight to the back (without being seen=safety hazard) to put my stuff in my locker. She did not mention anything about my schedule for the next day. Within that message, I also asked about upcoming hours I would have. Causing me to reapply to try to receive them again. This form was proof of employment for my insurance in which she replied, you can fill it out. A day before I sent my manager at the time a message in regards to when I can come in to get a form signed. My boss had given me hours I was not notified about until I received a call the day of asking if I was coming in. So when customers asked for help, I wasn't able to help and it made me look stupid. Everytime I would go into work everything was rearranged. Meaning everytime I came to work I had to call support and change my information to clock in. I averaged 5 hours every other month if lucky. They did not train on the floor and constantly locked me out of the system. I really enjoyed working there at the time. I was hired as a Seasonal employee for Christmas then moved to a Part time Sales Associate after asking if I could stay. I would not suggest anyone to work for this company. Did you know it's literally possible to tear out clumps of your own hair? I didn't know that! Live and learn. Hopefully this story illustrates exactly how much the gelatinous cubes at Vera Bradley care about their customers. And all because the checkout on the website was broken. I paid SIXTY OF YOUR AMERICAN DOLLARS for a product that I will never be able to use because it is being delivered, with laser-like focus, to an address I have not lived at for over a year. It was absolutely out of the question for it to ever be changed. Apparently, this godawful site processes orders SO FAST that the address was locked in stone like the tablets Moses brought down from Mount Sinai. I called customer service to get it changed, and was brusquely told that this was impossible. Vera Bradley locked onto the incorrect address like a squid latching onto a whale. I assumed, because I'm a reasonable human being, that I'd get a chance to enter it in. Vera Bradley gave me no confirmation that it would be grabbing my address from PayPal. Little did I know that my PayPal account has an outdated address attached. What the hell, I decided - I'll just use PayPal. When I tried to do this, the Vera Bradley website made it impossible to check out.
Because I'm spending Christmas at a family home in another state, I wanted to add different shipping and billing addresses to avoid confusion. I ordered a backpack as a Christmas present.
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